KIKU™ Bonsai Tools Lifetime Warranty

KIKU™ Bonsai Tools Lifetime Warranty

 KIKU™ branded tools are known the world over as one of the best quality bonsai tools.

However, there's added peace of mind with the KIKU™ Full Lifetime Warranty. Should your tool ever fail from defects in workmanship or materials, we will repair of replace the tool free of charge.

What is Covered?
KIKU™ tools are warranted to be free of material and workmanship defects.

How Long Coverage Lasts
This warranty lasts for the lfietime of the KIKU™ tool. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.

How to Obtain Service
To obtain the benefit of this warranty, deliver the complete product via prepaid transporation to Superfly Products, LLC, Harrisburg, PA, or any authorized KIKU™ reseller.

What We Will Do to Correct Problems
Warranted products will be repaired or replaced, at KIKU™ Tools discretion, and returned at no charge; or, if after three attempts to repair or replace during the warranty period, the product is still defective, you can elect to receive a full refund of your purchase price.

What is NOT Covered
Failures due to misuse, abuse, or normal wear and tear are not covered by this warranty. KIKU™ Tools shall not be responsible for any incidental or consequential damages.

How Local Laws Relate to the Warranty
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you amy also have other rights, which vary from states, provinces, or countries.

No Other Express Warranty Applies
This Full Lifetime Warranty is the sole and exclusive warranty for KIKU™ products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the KIKU™ Tool Company.

Executing the KIKU™ Lifetime Warranty
KIKU™ Tool Company offers a comprehensive lifetime warranty to support products purcahsed under the KIKU™ Brand.

KIKU™ braded products are built with reliability, dependability, and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.

In the event that oyu haev a problem with our KIKU™ product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner.

Commonly, our tools are used with some of the most demanding applications and environments.  Under these conditions and over time, the KIKU™ products may experience normal wear and tear and require. While normal wear & tear is not considered a "defect" and is not covered by the KIKU™ Lifetime Warranty, it is our goal to get your tool back in service as soon as possible.

It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.