Shipping Guru

We are seeking a shipping guru (clerk) for our Harrisburg, PA warehouse. This position plays an essential role in making sure that all customers receive their orders correctly and in a timely manner. They're also responsible for reviewing, pulling, and packaging outgoing shipments and processing incoming shipments.

To be a successful shipping clerk, you should be comfortable working in a warehouse environment. You must have excellent customer service skills and be able to multi-task. A sense of urgency and the willingness to solve customer issues is a must.

Shipping Guru Responsibilities
  • Ensure all shipments are correctly labeled and packaged to arrive safely
  • Alert management to shortages in shipping supplies
  • Assist customers with any shipping issues and complaints that arise
  • Verify all incoming shipments for accuracy and ensure all goods are in acceptable condition
  • Work with other shipping clerks to review invoices, pull and package products, and correctly label outgoing packages
  • Assists with in-person checkout
  • Distributes incoming packages and mail to the correct department
  • Other duties as assigned which could include tasks from any department
Shipping Guru Requirements
  • Warehouse experience preferred
  • Ability to lift 50 lbs. repetitively
  • Ability to stand or walk for long periods of time
  • High energy, self-motivated
  • Ability to multi-task in a fast-paced environment
  • Good organizational skills
  • Detail-oriented
  • Good time management skills and ability to work with limited supervision
  • Professional and courteous demeanor
  • Strong computer skills
  • Responsible and punctual
  • Familiarity with POS, Shopify, and/or ShipStation a plus
  • Ability to work in the heat and/or cold
Location: Harrisburg, PA
Compensation: $13/hour
Reports to: Dalton Osborn (Shipping Manager)
Status: Full-Time, Non-Exempt with occasional evening, holiday, and weekend